Let's Talk

At OOTD MOLLY, we’re always happy to hear from you. Whether you have a question about your order, need assistance with a product, or simply want to share your feedback, our team is here to help.

We are committed to providing a warm and enjoyable shopping experience. Every message from our customers is important to us, and we’ll do our best to respond with care and support.


💌 Contact Our Team

Email: help@ootdmolly.com

Please feel free to reach out with any questions. If your message is related to an order, please include your order number so we can assist you more efficiently.


What Can We Help With?

Order Support
Need help with your order, product details, or availability? We’re here for you.

Shipping Assistance
Questions about shipping updates, tracking information, or delivery times? Our team will gladly assist.

Returns & Refunds
Please contact us before starting a return or refund request, and we’ll guide you through the process.


📍 Business Information

OOTD MOLLY
2755 Oakwood Ave NE
Grand Rapids, MI 49505
United States

Business Address Only — Not a Return Address

Please contact our customer support team before sending any merchandise to this location.


✨ We’d Love to Hear From You

Your questions, suggestions, and feedback help us continue to improve. Our Customer Support team typically responds within 24–48 business hours.

Thank you for choosing OOTD MOLLY. We’re excited to be part of your style journey and look forward to helping you find pieces you love.

With love,
OOTD MOLLY Team